
No Hot Water
Any smell of gas near the heater means leave the house and call the gas utility before you call anyone else.
When this becomes an emergency
- One short shower and the hot water is gone.
- Hot water at the kitchen tap but not upstairs.
- A basement heater with a burner that lights and cuts straight back out.
- A cold heater with no pilot flame visible.
What a pro does
The plumber wants to know whether the heater is making hot water badly or not making it at all, and those point in opposite directions. Nothing at all on a gas unit means the pilot, the thermocouple, the igniter or the gas valve. Nothing on electric means an element, a thermostat, or the high limit switch that tripped and stayed tripped for a reason worth finding. Not enough hot water is more often about capacity or crossover: an undersized tank feeding a bathroom added later, a mixing valve that's failed, or a single-lever fixture letting cold slip into the hot side and cooling the whole house's supply. Older Birmingham-area houses put the heater in the basement, often far from the bathrooms it serves, and a long uninsulated run gives away heat before the water ever arrives. He'll test the unit, check the venting on gas, look at the relief valve, and be straight about the tank's age, since replacing a control on a tank near the end of its service life just moves the appointment.
Frequently asked questions
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